Frequently Asked Questions

Find answers to frequently asked questions about our linen and towel supply service. If you do not find what you are looking for contact our customer support team by submitting a contact form, giving us a call at 252.256.7233, or emailing us at info@expresslinensobx.com.

About Our Linen & Towel Supply Service

What is a Linen Service?

Our linen services deliver clean bed sheets, pillowcases, and bath and kitchen towels, to customers on a one-time or regular basis. At Express Linens, we provide the linens on a weekly basis or at pre-determined intervals so they arrive ready to use and in fresh condition.

Additionally, we collect, transport, and launder the linens at our processing facility. After cleaning and maintenance are complete, those linens are delivered again to our customers, and the process repeats.

How does a Linen Rental Service differ from a laundry service?

Our linen rental service differs from traditional laundry services. Our company provides you with linens, then picks up your order after they are dirty.

With a laundry service, you would use your own bedding and towels while the service only washes them. If you do not want to spend time, energy, or money on purchasing your own products, then our linen service is for you!

What geographical parts of the Outer Banks does your linen service cover?

Express Linen’s linen and towel service covers a majority of the Outer Banks. We will deliver and pick up our products anywhere from Corolla to South Nags Head.

What industries do you provide linen rental services for?

We provide linen rental services to vacationers and rental property owners alike. Whether you own a short-term rental home with visitors or need a change of sheets during your stay, we’ve got you covered!

How can I rent linens for my Outer Banks vacation home?

You can rent linens by the week on our website. If you need re-occurring services, contact our customer service team with the form on our website, give us a call, or email us.

Do you provide recurring linen rentals to short-term rental homes?

Yes! We provide recurring linen rentals for property management teams and short-term rental homeowners for platforms like Airbnb and VRBO.

Our rental periods can be customized to accommodate busy tourist seasons or all year round.

To set up recurring linen rentals contact our customer support team by using the form on our contact page, give us a call at 252.256.7233, or email us at info@expresslinensobx.com.


About Your Rentals

Below you will find everything you need to know about your linen rentals including information about order delivery and pick up!

What time will my linens be delivered?

You can rest assured that your linens will be delivered to your address by 6 PM on the first day you select your linen rentals to begin. If you ordered rentals for more than one week your linens will be dropped off again on the same day of the week you selected for your original delivery.

How do I know how many linens I need for my vacation rental?

To determine how many linens your vacation rental will use during your stay you will need to know the number of beds and the total number of guests at your property.

Depending on the length of your stay you may want extras for yourself or to cover any unexpected parties that show up.

Where can I expect my linens to be delivered?

Linens will be placed outside by the main entrance of your rental home address.

What should I do with my linen rentals at check out?

When you check out and are ready to return your linen rentals simply place the items back in the laundry bag they arrived in then place the bag of linens outside the front door where the linens were originally delivered.

Do you deliver linens?

Yes, we deliver fresh linens weekly to your vacation rental home. If your order is over $100 you qualify for free shipping. If your order is placed within 24 hours of when your linens are needed, a $50 rush delivery fee will apply.